Subscribed in the service on 4/7/2016. My ip address is blocked by the servers firewall. Emailed customer service 3 times and i got no answer exept once that they said to me that my ip address is unblocked but i am still not able to reach the server. Requested refund but still no answer. Really bad customer service. The reply for the payment was instant and then for support there is no reply at all. Not recommended. Hope to get a refund!