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Buffering Problem / No Guide / Most Channels Shows Black Screen

Discussion in 'Feedback & Suggestions' started by aztm22, Jan 8, 2017.

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  1. aztm22

    aztm22 New Member

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    Myself & 3 of my clients are having these problems, i hope someone can help me or even support.

    I am using Android TV Boxes/Octa Core/2GBMEM/4kSupport/Android 5.1
    I'm using the app Pefect Player for Android. to watch the channels same as my clients


    Problem #1
    Most of my cliens watch the Polish TV Channels, There been a lot of problems with buffering, non stop like you can not watch anything, and clients pay for this and dont want it.

    I hooked up all the boxes with a wire connected to the router and that seems to not be fixing the problem at all, i disabled firewall from the router like RapidIPTV told me to, but still its just buffering a lot.

    Now i got business internet witch my upload and download speed is better then a lot of home users, I even have buffering problems at my business, my clients alll got high speed internet and buffering is happening.

    now rapid iptv said its my internet with the upload speed but how can it be when it happens to everyone no matter whos internet your using.


    Problem #2
    In Pefect Player for android, I enter the url for the guide to come up, but the guide doesn't come up at all to show me whats playing on that channel, i'm not sure if im doing something wrong, i followed the video but still can not get the guide to show up anything at all.

    if someone knows how to fix this, my clients for somereason really want the guide working.


    Problem #3
    Now becuase a lot of my clients watch only the Poland TV Channels (PL) a lot of those channels dont work, there are some that my clients will like to watch but when you turn to these channels it will just show a black screen saying 1080p or 720p.

    here is the list of chennels that don't seem to work at all. And hope rapidiptv can fix these channels asap.

    - TVN24
    - TVN
    - TVP1
    - TVP2
    - Most Polsat Channels
    - Most PL HBO & PL Movie Channels


    ------------------------------------------------------------------------------
    If Anyone Can Help Me With My Problems / My Clients Are Not Happy With The Service / And I'm Not Sure What Else To Do !
    Email Me @ aztm22@hotmail.com If You Can Help Me Please And Thank You




    My Internet Speed Test:

    Company: Rogers Internet (Toronto, ON)
    IP: 173.239.183.26
    Ping: 30ms
    Upload: 9.56 Mbps
    Download: 73.06 Mbps

    This is my internet speed, now usally the download speed is closer to 100 Mbps but whatever, I still get lots of buffering on a lot of channels !
     
    Last edited: Jan 8, 2017
  2. aztm22

    aztm22 New Member

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    First i tried to use kodi but it seem to be not working the best, so i'm using a android app called Perfect Player
    it allows me to watch iptv
     
  3. giantiptv

    giantiptv Reseller Reseller

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    this is your PROBLEM "Perfect Player", Do NOT use it.

    Use "GSE SMART IPTV" for android https://play.google.com/store/apps/details?id=com.gsetech.smartiptv&hl=en

    use for apple https://itunes.apple.com/us/app/gse-smart-iptv-pro/id1028734023?mt=8
     
  4. aztm22

    aztm22 New Member

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    You think that will fix the buffering problem?
     
  5. giantiptv

    giantiptv Reseller Reseller

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    Yes,
    the buffering problem comes from "Perfect Player" in first place.
    all channels are working perfectly
     
  6. giantiptv

    giantiptv Reseller Reseller

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    Just a suggestion.
    ALL USERS PLEASE,
    Before reporting problem of any channel Please test the channel first with VLC on PC
     
    Quimic likes this.
  7. aztm22

    aztm22 New Member

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    I've tried using VLC on the pc and it does the buffering on there too

    now with the app GSE Smart IPTV app, does the app have ad's? and also is it easy to use with a remote control like perfect player
     
  8. giantiptv

    giantiptv Reseller Reseller

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    Yes thi app has ads if you like it buy it, not much I gess 3 euro, or just use iptv apk with VLC player.
     
  9. DerCremaxx

    DerCremaxx New Member

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    Just use kodi 17 lol works perfect
     
  10. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Check your connection and try with Smart IPTV
     
  11. flexeire

    flexeire New Member

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    Can I ask, you seem very certain, what exactly is the issue with Perfect player on Android? By Android are you extending this to the Fire TV stick also? Has the App designer recognised a fault, or what?
     
  12. giantiptv

    giantiptv Reseller Reseller

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    the issue with Perfect player on Android.
     

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