1. Dear visitor, you are viewing Rapid IPTV as a guest member who has restricted access to our forum. You can either sign-up or login with your username here: http://www.rapidiptv.com/login/

buffering..strange problem..

Discussion in 'Tutorials & Installation Guides' started by Jamietd, Aug 24, 2016.

Watchers:
This thread is being watched by 9 users.
  1. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    Hi, I have recently started encountering bad buffering on my UK channels. At first I thought was my internet connection so tried on my phone using data and worked perfectly. But then i got calls from many people who live within 50km of my house with the same problems. again always works regardless of which app on mobile data. Its just i dont know what has changed.

    My subs in all other countries are all perfect.
    worst channels which are unplayable are must UK HD and all sky sports,bbc2 etc.

    strange though as bbc1 sd is fine. bbc1 hd just buffers for ever. BEIN hd and most other countries HD play perfect.

    really dont know what to do as mine wont work and neither will my customers. rapid support replied with its all clients internet problem

    but would it be movstars problem? i dont understand though why many are ok and some dont work

    please help..
     
    Tags:
  2. Cuvillier

    Cuvillier Reseller Reseller Active Member

    100%
    Joined:
    Feb 19, 2016
    Messages:
    2,812
    Likes Received:
    573
    Liked:
    191
    Trophy Points:
    213
    Gender:
    Male
    Device:
    MINIX Neo U1
    Reseller Username:
    cuvillier
    Do you have this problem using kodi ?
     
  3. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    i havent tried kodi but I am using the app smartiptv

    I tried using the app IPTV on my phone and the same problem. buffers on wifi,doesnt on data. but this is the same at around 6 places around me
     
  4. Cuvillier

    Cuvillier Reseller Reseller Active Member

    100%
    Joined:
    Feb 19, 2016
    Messages:
    2,812
    Likes Received:
    573
    Liked:
    191
    Trophy Points:
    213
    Gender:
    Male
    Device:
    MINIX Neo U1
    Reseller Username:
    cuvillier
    You used IPTV app, with what external player ?
     
  5. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    i am using the app on my samsung tv
     
  6. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    could it be the isp has closed ports or something?
     
  7. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    THE more i have tested it, seems to be very random.. like all spain channels played fine and on demand stuff is fine, what could it be...out of ideas
     
  8. Jansson

    Jansson Reseller Reseller

    45%
    Joined:
    Jun 23, 2016
    Messages:
    159
    Likes Received:
    56
    Liked:
    91
    Trophy Points:
    28
    Gender:
    Female
    Device:
    Samsung SIPTV and Mag
    Reseller Username:
    jansson
    try to change your dns on your tv, change it to 8.8.8.8

    its google dns..

    good luck, please tell me if it worked..
     
    Rapid IPTV and Jamietd like this.
  9. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    Hi, thanks for the advice, i just tried didnt seem to make a difference. Just had a call of another customer 30km from me with same problems. wonder if a ISP problem but then again some channels are fine
     
  10. Jansson

    Jansson Reseller Reseller

    45%
    Joined:
    Jun 23, 2016
    Messages:
    159
    Likes Received:
    56
    Liked:
    91
    Trophy Points:
    28
    Gender:
    Female
    Device:
    Samsung SIPTV and Mag
    Reseller Username:
    jansson
    strange then...
     
  11. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    It even seems to take a long time to open the URL when I start smartiptv.

    If i cant find a solution soon will have to start refunding people
     
  12. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    Still the same, channels like itv won't play at all. Wish was just doing this at my house but it's all customers within 30km
     
  13. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    worked ok a for around half hour now all local subs back to none stop buffering on a lot of channels..support always send the same responsse,, internet problem
     
  14. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

    100%
    Joined:
    Jun 3, 2015
    Messages:
    1,226
    Likes Received:
    1,096
    Liked:
    472
    Trophy Points:
    214
    Gender:
    Male
    Home Page:
    Device:
    Everything
    Have you tried a VPN?
     
  15. Bruno Bononi

    Bruno Bononi New Member

    30%
    Joined:
    Aug 25, 2016
    Messages:
    6
    Likes Received:
    1
    Liked:
    1
    Trophy Points:
    3
    Device:
    Samsung SmartIPTV
    I am experiencing the same thing.
    Channels load VERY quickly. Buffering occurs once every minute or so, and buffers for 3-4 seconds and resumes.
    It happens to random channels. I watch only UK and Portugal channels. Some buffer, some don't.
    I'm in Dubai, with a 30Mb/s wired connection...
    Please give me some direction... This is very very annoying :(
     
    Bruno Silva likes this.
  16. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    just out of interest, how is itv sd? mine barely plays

    also one of my local subs are habving problems with some pT channels too. the HD ones takes ages to load then buffer


    going to try a VPN now
     
  17. Bruno Bononi

    Bruno Bononi New Member

    30%
    Joined:
    Aug 25, 2016
    Messages:
    6
    Likes Received:
    1
    Liked:
    1
    Trophy Points:
    3
    Device:
    Samsung SmartIPTV
    itv sd works here, however I get the same buffering problem as other channels. Initial load seems OK.
    I've been having this issue for a long time tbh, but only decided to take action now... I tried my paid/high-speed VPN the other day without success. Same problem, which leads me to one of this two conclusions:

    1- Server problem
    2- SmartIPTV app on Samsung TV issue (I'm highly considering this, because sometimes I see some sort of glitch in the app).

    Will continue doing tests to rule out the TV probable issue. Unfortunately I cannot see how we could rule out a Server issue...
    Good Luck! Will keep you posted and please do the same :)
     
  18. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    i can help you rule out smartiptv as I get exactly the same with VLC and the android app IPTV. If i switch wifi off and go on mobile data "orange espana" i get exactly the same

    I might tether my phone to my tv now and see if still happens.

    I have another customer from same area as you with same problem, its almost like we are getting routed elsewhere


    even stranger that some UK channels are completly unaffected like BBC GB SD
    what could be the difference between the channels
     
  19. Bruno Bononi

    Bruno Bononi New Member

    30%
    Joined:
    Aug 25, 2016
    Messages:
    6
    Likes Received:
    1
    Liked:
    1
    Trophy Points:
    3
    Device:
    Samsung SmartIPTV
    That's weird...

    Yeah, I just tested on VLC. Same problem...
    Did you test on your mobile over 4G?
    If the same happens, I can't think of anything else than Rapid Servers... =/
     
  20. Jamietd

    Jamietd Reseller Reseller

    45%
    Joined:
    Jul 3, 2016
    Messages:
    310
    Likes Received:
    40
    Liked:
    148
    Trophy Points:
    28
    Gender:
    Male
    Occupation:
    RAPID RESELLER
    Device:
    Samsung smart, Mag 254, KODI,Android. ... PM ME FOR TRIAL
    Reseller Username:
    jamietd
    just paired my phone with the tv and itv1 played perfectly..

    So confused right now..
    Rapid support just told me "internet problems" and stopped replying to me.

    I have asked me subs in other countries to test and no problems so does seem to be certain areas.

    this started happening to me around 3 days ago..before that was perfect
     

Share This Page

Loading...