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Can't access my M3U list

Discussion in 'Feedback & Suggestions' started by sherifabdraboh, Jun 12, 2016.

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  1. sherifabdraboh

    sherifabdraboh New Member

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    Can someone help me please?
    it is few hours now i can not access my M3U list either by trying to download it directly by clicking on the link sent to my mail as it gives me error "problem loading page - The connection has timed out" or through the Playlist Loader add-on in kodi as it gives me error too.
    so what is going on??
     
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  2. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Your suscription is expired or your ip is blocked. Contact Rapidiptv support.
     
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  3. sherifabdraboh

    sherifabdraboh New Member

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    thanks for your answer, it is working now but i dont get what happened?! my suscription is not expired sure so i guess my IP was blocked and because i have a dynamic IP so now it changed and i can access M3U again? or because i use VPN a lot to watch the channels as without VPN its nearly impossible to watch most of the channels as they buffer or simply do not start? so is it allowed to use a VPN?
    thanks again
     
  4. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Vpn is allowed, but it's forbidden to watch channel with 2 devices at a same time.
     
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  5. ricorey

    ricorey New Member

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    I got this problem today, i did unplugg my mag box , waited and then on again and did not get the error
     
  6. Instant-IPTV

    Instant-IPTV Reseller Reseller

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    Clientportal down atm?
     
  7. EILeKTeX

    EILeKTeX New Member

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    I don't have access to my portal with mag
     
  8. Pigo1973

    Pigo1973 New Member

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    Everything went dead.... any info on potential problems'??
     
  9. bleedr

    bleedr New Member

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    I tought my IP was blocked, then a received this answer:

    "Hello
    We're updating the servers.
    We'll try to fix the problems as soon as possible.
    Thank you"
     
  10. Pigo1973

    Pigo1973 New Member

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    yeah, but it would be nice if they posted info in news section... or something.
     
  11. EILeKTeX

    EILeKTeX New Member

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    why do they update the servers???
     
  12. Alen Tiganj

    Alen Tiganj New Member

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    can someone go in reseller login?
     
  13. mrgipo

    mrgipo Reseller Reseller

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    not at all ...
     
  14. jungo

    jungo New Member

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    Doesnt work! Cant download or open my playlist! Anyone have info?
     
  15. Alen Tiganj

    Alen Tiganj New Member

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    There exist some temporarily changes in the servers.
    Please accept our apology. This will be handled in the next few minutes.
    Please try it in 30 minutes from now.
    Regards.
     
  16. dlefti

    dlefti Member

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