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Clientportal blocked in UK by SKY ISP

Discussion in 'General Discussions' started by Jamietd, Nov 14, 2016.

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  1. Jamietd

    Jamietd Reseller Reseller

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    Had a few customers email me after not been able to connect..

    on www.blocked.org.uk
    says client portal is blocked by SKy
    Is there any work around?

    thanks
     
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  2. Jamietd

    Jamietd Reseller Reseller

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    bit of an update..is blocked but my customers are all working again
     
  3. Corey

    Corey New Member

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    I use Sky and everything is working fine for me.
     
  4. Jamietd

    Jamietd Reseller Reseller

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    seems to be intermittent, works one day and not the next for my customers. Rapid support sent a generic reply saying change ISP
     
  5. West Ham Pete

    West Ham Pete New Member

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    Just a thought: Ask your customers to their settings in Sky Broadband shield. If you Google it there are reports of it blocking access to some sites and content.
     
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  6. Jamietd

    Jamietd Reseller Reseller

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    Thanks a couple of them said it was disabled but will keep in mind
     
  7. Jamietd

    Jamietd Reseller Reseller

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    lots of my customers now not working on SKY
     
  8. Cubik

    Cubik Reseller Reseller

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    Yup, Blocked on Sky.
     
  9. Jamietd

    Jamietd Reseller Reseller

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    wonder if any way around it apart from a VPN
     
  10. Cubik

    Cubik Reseller Reseller

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    If you need a static VPN (not shared) PM me :)
     
  11. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Even if it's private ip, it's forbidden I remember
     
  12. Cubik

    Cubik Reseller Reseller

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    It's an IP from our UK range, and not shared with anyone else, unlike other VPNS which allow multiple clients per IP, which i why they get blocked.
     
  13. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    I'm not sure, you have to check with rapidiptv in PM
     
  14. Jamietd

    Jamietd Reseller Reseller

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    rapid support were great help

    they said

    "tell to change isp"
     
  15. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Yes, there should hé other fai that exists that they can choose
     

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