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disappointed user / problems with the support, streaming and quality

Discussion in 'Feedback & Suggestions' started by victorxx, Nov 15, 2016.

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  1. victorxx

    victorxx New Member

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    hi guys, ive problems with the streaming quality and i still miss channels in my list. So ive wrote to the support, as they said, they would be resolved the problems in less than 48 hours. So more than 48 hours are over, and i dont have access to the channels, i dont have any support answer since that time, and i dont have HD streams which are should be in HD... ive ordered the 3 Month package.

    Iam using Kodi and VLC as well. For exampe i miss german channels like PRO SIEBEN HD..RTL HD.. please check my list. And the quality problem is on ARTE HD , NAT GEO WILD HD, and some other channels..they are listed with hd but i only have SD quality on both devices, so i cant be an error with kodi.

    Request #75078

    Please check this. Thansk!

    Greetings Victor
     
  2. jezhead

    jezhead New Member

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    I am sure once they get around to it they will reply and fix for you
     
  3. victorxx

    victorxx New Member

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    they refunded the full amound and closed my account. But i would have just a fix not a kick off...
     

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