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MAG / Channels shuts down by watching

Discussion in 'Hardware' started by Beny, Feb 17, 2016.

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  1. Beny

    Beny Reseller Reseller

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    Hi

    anyone have the problem, that after 30-45 minutes watching a channel, the channel dont work more.
    must wait ca. 10 mins and then it comes back.

    what can i do? or is it a problem from rapid?
     
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  2. harryporter

    harryporter Reseller Reseller Active Member

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    I think that it is a connection problem, have you tried to watch the same channels on computer to se if the same thing is happening?

    Regards
     
  3. Beny

    Beny Reseller Reseller

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    No, i didnt test it on PC, but its only the one Channel that i watched, the other works fine. On my Smart TV the same. My Smart TV and the MAG Box are in different citys,
     
  4. harryporter

    harryporter Reseller Reseller Active Member

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    Then maybe provider is blocking iptv traffic if not make ticket.
     
  5. Beny

    Beny Reseller Reseller

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    I think it cant be the Providor because are 2 different provider, and it dont block rapid, its only the one channel that is watched.
    i had think maybe someone has the same problem. Thx for your help.
     
  6. harryporter

    harryporter Reseller Reseller Active Member

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    Have you tried to reset the router when it happens and to use google dns 8.8.8.8?
     
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  7. Beny

    Beny Reseller Reseller

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    Ok, i will test it with dns and the mag box, maybe it helps.
    Thx @harryporter.
     
  8. Beny

    Beny Reseller Reseller

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    So, i test it with dns and works much better, not perfect but much better.
     
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