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Missing channels and freezing issues

Discussion in 'Software' started by wwe, May 24, 2016.

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  1. wwe

    wwe New Member

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    There are no Scaninavian channels loading but before say a couple of days ago these were working good


    There is lots of freezing on sky sports news hd and sd and also Sky Atlantic


    I am using a mag 254 internet speed is 8 meg and I have no such issues with my other iptv provider the portal I am using is mag.rapidiptv.com/c


    Are there any settings I can use to stop the freezing and recover the missing channels


    Thanks
     
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  2. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Check properly and send ticket to support
     
  3. wwe

    wwe New Member

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    Seems to be working now, but not confident in reselling no communication when things are changing even if for maintenance

    William
     
  4. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Changes are made automatically with no communication. But I think it can be useful to have message to prevent maintenance status.
     
  5. wwe

    wwe New Member

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    If there was communication regarding on going issues, maintenance, streams down , internet issues etc then that would reduce the amount of threads seeking answers and also resellers could email clients to warn them of any down time

    with communications these day there is no excuse for not being informed of issues

    let's make things better


    sorry I'm very new here so it's my immediate observation as this is a great product that could be better
     
  6. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    I agree but for reporting streams errors,.. I think it's very difficult with 2000 channels , but if rapidiptv team is with more people, it can be.
     
  7. wwe

    wwe New Member

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    Maybe quality instead of quantity might be the way forward
     
    Tech, Gaga and Filipe like this.
  8. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Yes, quality is the priority ( HD)
     
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