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Discussion in 'General Discussions' started by jamieb, Mar 27, 2016.

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  1. jamieb

    jamieb New Member

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    Hi i was wondering if anyody could help me?

    I purchased a subscription yesterday hoping to be up and running over easter weekend.

    I got my confoirmation email to make payment which i did. Now i wait.. How long will it take to get my account details, playlist etc?

    If anybody could take the time to help or advise i would very much apreciate it.

    Kind Regards

    Jamie
     
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  2. super iptv malta

    super iptv malta Reseller Reseller

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    send private massage to an admin maybe he could help
     
  3. jamieb

    jamieb New Member

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    Thanks for the reply super! Ill look through some threads and try and find an admin online. Tried skype, and email i really through sub generation would have been automated.
     
  4. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    http://rapidiptv.com/threads/identity-confirmation.1225/
     
  5. jamieb

    jamieb New Member

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    Thanks Cuvillier, much apreciated.

    Ill send that over now! :)
     
  6. jamieb

    jamieb New Member

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    Still waiting.. None of the admins seam to be online.. If there is anybody that could help it would be very much apreciated!
     
  7. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Have you contacted a reseller ?
     
  8. jamieb

    jamieb New Member

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    Are they able to sort this? I figured resellers resold to just there own customers? Ill try contacting one now.

    Thanks again Cuvillier sombody here should give you the power to fix problems seen as your the only one too offer help!
     
  9. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Reseller can give you free trial because they have a reseller account
     
  10. jamieb

    jamieb New Member

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    I dont want a free trial i want what i paid for 3 days ago.

    Thanks again for the help Cuvillier. I guess ill just wait for sombody to decide to press a button and process my order its obviously not that important to them.
     
  11. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Have you seen this http://rapidiptv.com/threads/identity-confirmation.1225/ ?
     
  12. jamieb

    jamieb New Member

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    Yes i sent this yesterday morning GMT.
     
  13. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Give him your order id
     
  14. Caffetin

    Caffetin Reseller Reseller

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    Best way to get admin attention is to send support ticket from here https://support.rapidiptv.net/hc/en-us/requests/new
     
  15. jamieb

    jamieb New Member

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    Apreciate the replys. I sent my ID proof via the support ticket system along with my order ID.
     
  16. jamieb

    jamieb New Member

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    Contact request has just been accepted on Skype. Have been told they will send information in few min.

    Thank you very much for your help and to all the resellers i spoke with over PM.

    Very helpfull.

    Kind Regards

    Jamie
     
  17. jamieb

    jamieb New Member

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    Didnt receive anything from admin. A big thanks to Caffetin who has set me up with a trial line while i wait.
     
  18. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    Order was refunded as I told you in private conversation. You didn't send us identity proof.
     

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