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Discussion in 'Introductions' started by tommo5555, Oct 11, 2016.

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  1. tommo5555

    tommo5555 New Member

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    just logged my first purchase for 3 months trail to see if its any good. just waiting for my activation
     
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  2. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Welcome to the forum ;)
    Support will ask you to send your identity confirmation.
     
  3. tommo5555

    tommo5555 New Member

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    why do you need this. i have paid ??? dont make sense .
     
  4. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    It's prove your identity and limit fraud.
     
  5. tommo5555

    tommo5555 New Member

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    ok i have sent the info but still waiting lol
     
  6. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    They should have respond you to a ticket named " Action required". And you have to attach documents to the message in this ticket and send it.
     
  7. tommo5555

    tommo5555 New Member

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    i have sent photos of me and card with details covered but no response. i see other threads where people will not send these details. why no pay pal ?
     
  8. tommo5555

    tommo5555 New Member

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    could i get my money back and try elswhere if no response
     
  9. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    When do you have send them ? It can take a while.
     
  10. tommo5555

    tommo5555 New Member

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    about 20 mins ago but they complained about photo so sent again but no conformation there happy
     
  11. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    You have to wait some time it's normal. You will receive your account soon.
     
  12. tommo5555

    tommo5555 New Member

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    ok will be patient thanks
     
  13. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    everything ok?
     
  14. tommo5555

    tommo5555 New Member

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    yes thanks i added the link via my laptop as i could not do this through the tv direct and it has worked. will give it a go later watching a movie
     

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