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no audio and jerky video

Discussion in 'General Discussions' started by telex, Oct 14, 2016.

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  1. telex

    telex New Member

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    can someone please explain why I get no audio on french 1080p channels? Do I have to setup something on MAG ?

    and: why most US movie channels are jerky (not bandwide blocks). Is it because of NTSC ? I tried most of the MAG video settings, 720p/60HZ , 720p/50Hz etc....
     
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  2. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    1080p channels need 1 thread of at least 10mbps but your connection seems to not meet the minimum requirements. (Some ISPs divide speed in multi threads. for example if your speed is 100mbps, it's actually 20 threads of 5mbps). Our streams only allow 1 threads. You can overcome this phenomenon by using some VPN services.
    About US channels, we are trying to find better sources.
     
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  3. telex

    telex New Member

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    when I have 50 Mbyte/ sec. Is it than working? (audio problem)

    how do I use VPN on MAG ????
     
  4. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    You have to set up vpn on your router
     
  5. telex

    telex New Member

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    And when I order 50 Mbyte DSL? Is it than working?
     
  6. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Don't you have VDSL2 ?
     
  7. telex

    telex New Member

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    No at the moment I have old 16.000 DSL (10-11 I get)

    But I can order 50 MBit/s ... VDSL / VDSL2
     
  8. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Yes it would be much faster VDSL2 same as I have
     
  9. telex

    telex New Member

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    And than the audio problem is eliminated?
     
  10. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    You have to check on other device, because i think it's device issue
     
  11. telex

    telex New Member

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    But rapidtv say its an speed problem?
     
  12. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    The speed is correct to me. I use mx est pro on my phone with iptv app
     
  13. telex

    telex New Member

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    Which speed?
     
  14. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    On 1080p streams with vpn, you will don't have buffering issues
     
  15. telex

    telex New Member

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    On 1080 p I dont have buffering issue on french channels only no audio!
     
  16. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    I testedand i don't have audio issues really.
     
  17. Jamietd

    Jamietd Reseller Reseller

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    I always test on a phone or tablet with mobile data like 4g to see if is ok
     
  18. telex

    telex New Member

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    My account is for MAG enabled. How can I test on phone or PC?
     
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  19. Jamietd

    Jamietd Reseller Reseller

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    pm sent..
     
  20. telex

    telex New Member

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    On PC I have no audio problem and no jerky problem :-O
    But the MAG 254 is new....
     

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