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No connection with mag250 but with mag254 no problem

Discussion in 'General Discussions' started by bosanceros, Mar 12, 2016.

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  1. bosanceros

    bosanceros Reseller Reseller

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    Hello guys.
    My Clients with Mag250 can not connect on the portal. All clients with mag254 can connect without any problems. What's wrong here?
    I have tried at my home the mag250 and mag254. No connection with mag250. I have typed all the same on both boxes.
     
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  2. harryporter

    harryporter Reseller Reseller Active Member

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    Check you ip settings if not insert custom ip, subnet, gateawy and dns 8.8.8.8 8.8.4.4. Also check with support if your mac address is not black listed.
     
  3. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Try with Mag 275, I have tested it on STB Emulator and it's working
     
  4. Christopher

    Christopher New Member

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    I am also encountering this problem of 'No Connection' on smart tv. No connection is possible to all channels. Does anybody have similar problems on smart tvs?
     
  5. JerryD

    JerryD New Member

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    Yes same here "no connection"
    Is the server down?
     
  6. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    For me no, tested with IPTV app, it load playlist sucessfuly from the link
     
  7. JerryD

    JerryD New Member

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    Nope no connection, tested with IPTV app
    Not working!
     
  8. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Paste your link to Browser and check if it download file. Try to check your connection.
     
  9. JerryD

    JerryD New Member

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    No it's not down loading the file!
    Have I been blocked or Geo blocked?
     
  10. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    If you have subscribed, check if your username and password is correct, if Yes, report it to rapidiptv support site to check if your IP is blocked
     
  11. JerryD

    JerryD New Member

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    Submitted a request to see if my IP has been blocked for any reason
    Thanks
     
  12. JerryD

    JerryD New Member

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    Solved now working
    Thanks :)
     
  13. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    You're Welcome ;)
     
  14. Firat

    Firat New Member

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    with mag250 it still does not work. the portal aborts during the battery is charging and shows connection problem on. my internet is working properly.
     
  15. Cuvillier

    Cuvillier Reseller Reseller Active Member

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  16. Firat

    Firat New Member

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    Thank you very much my friend!! It works perfectly again
     
  17. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    You're Welcome ;)
     
  18. DJRonny

    DJRonny Reseller Reseller

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    Hello,guys,i have 4 friends on here with MAG 250 and they all don't have service,what is going on ? Please can anyone tell me what is the problem?
     
  19. bosanceros

    bosanceros Reseller Reseller

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    That's what I'm talking about. Mag254 no problem but mag250 not possible to connect. I call the isp and they make a reset and now it's working again.
     
  20. Scbraga94

    Scbraga94 Reseller Reseller

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    I have same problem with one of mine customers (only one with mag 250, others have mag 254...)
    yesterday I re-setup network on mag setup. And It's worked but today same thing...
    please help us :grin:
     

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