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paid subscription but haven't received access yet?

Discussion in 'General Discussions' started by Michael Gorniak, Nov 3, 2016.

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  1. Michael Gorniak

    Michael Gorniak New Member

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    Hi i paid for a 3 month subs and its been over 2 hours without any sign of access, can someone here assist?

    Thanks
     
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  2. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Hello ,

    You have to send identity confirmation to rapidiptv support .
    Then, they will send you your account asap .
     
  3. cyrusrex

    cyrusrex New Member

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    While reading this, i'm thinking in case of extending or renewing is it same procedure or only first time, one has to send id's confirmation ???
     
  4. Swift IPTV

    Swift IPTV Reseller Reseller

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    Only the first time you order. When extending your account you won't be asked for identification again. It's to protect Rapid IPTV against fraud.
     
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