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Playlist-download vs. Channel-list on website

Discussion in 'Feedback & Suggestions' started by fascinity, Sep 24, 2016.

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  1. fascinity

    fascinity Member

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    Hi! Almost every day I have a look at the latest channel-list on the website. I noticed that it already includes new channels like a Czech package and notably UK channels Sky Sports Mix, Universal and Universal+1. But when I download my playlist-link, those new channels aren't there. Why is that? Am I doing something wrong? The clientportal playlist-link is the only one, isn't it? Thanks in advance!
     
  2. Ibbe

    Ibbe New Member

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    I have the same problem,would like à andwer too
     
  3. Jansson

    Jansson Reseller Reseller

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    I have the new channels--- I just use the link.. its updates automaticly....
     
  4. fascinity

    fascinity Member

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    I just downloaded the playlist again and still don't have those channels :(
    Would you please be so kind @Jansson and post the link that you are using? Thank you.
     
  5. Xcaret

    Xcaret New Member

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    It also happen to me with spanish HD Channels, they are working fine, but when I download new playlist to m3u they dont appear. No everybody can work with URL, some people need to work with m3u files. It would be important if you can fix it.

    Regards
     
  6. fascinity

    fascinity Member

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    The Spanish HD channels are on my playlist @Xcaret ... go to the end, in the VIP section, after CH channels and before US and TR channels, you can find ES channels ;)
     
  7. fascinity

    fascinity Member

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    OK, now I discovered that my playlist indeed is incomplete!
    The end of the list is missing, the very last part with the Czech package and UK Sky Sports 1080p.

    My very nice reseller @Jamietd (thank you!!!) was so kind to open a test line for me to verify if the lists are different. YES, they are. The channels appear on the test line and are up and running!

    Now that I know the channel numbers, I tried those channels with my subscription line. They don't work... blank screen.
    This means, they are missing on the list AND I can't watch them.

    So, there must be some technical problem.
    I contacted the support team and will keep you informed.
     
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  8. fascinity

    fascinity Member

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    Well, the support wasn't very helpful so far.
    Could other members help me out and tell me, if the following channels are still on the playlist:
    UK: Sky Sports Mix, Universal, Universal+1, Sky Sports 1-5 1080p
    CZ: Golf Channel (the Czech package in general)
    Thank you in advance.
     
  9. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    SKY sports mix have name GB SKY SPORTS MIX
    GB Universal, GB Universal 1, GB Universal Plus 1
    Sky Sports 1-5 1080p are there
    Golf Channel CZ is there.
     
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  10. fascinity

    fascinity Member

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    Thank you @Cuvillier , that's what I thought. And are they working? Please, @Cuvillier , be so kind and tell me channel numbers of GB Sky Sports Mix, Universal and Universal+1. MERCI !!!
     
  11. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    I don't know to have number, I have made search on iptv app
     
  12. fascinity

    fascinity Member

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    All of a sudden I can download the entire list :) AND watch all channels... I'm very happy now *dancingandjumpingaround*
    Thank you very much to whoever it may concern!
     
    Last edited: Sep 29, 2016
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  13. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    Some users didn't have new packages included in their subscription. We mass edited users so all users have all available packages now.
     
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  14. fascinity

    fascinity Member

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    Oh, OK. That's interesting and great to hear. Thx for the info, and huge hug for the mass edit :p
     
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  15. fascinity

    fascinity Member

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    Could someone please verify if he's got the following channels on the playlist and if they are up and running:

    UK channels:
    - True Christmas
    - Tru TV
    - True Ent.
    - True Ent. +1

    Thank you!
     
  16. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    I don't see these channels.
     
  17. fascinity

    fascinity Member

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    Thank you for the info @Cuvillier :)
     
  18. fascinity

    fascinity Member

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    Dear @Rapid IPTV ,
    on your website there are still some UK channels on the channel list that I don't have on my playlist. Could you please verify if you need to do another mass edit to make them available for all users?
    The channels in question:
    - tru TV 1 UK
    - True Christmas UK
    - True Ent +1 UK
    - True Ent UK
    - TrueChrstms +1 UK

    Thank you in advance!
     
  19. jezhead

    jezhead New Member

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    it's almost christmas time, let the movies begin!
     

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