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Portal only working through mobile data

Discussion in 'General Discussions' started by dinger123, Apr 25, 2016.

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  1. dinger123

    dinger123 New Member

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    I have been showing the features of the box to friends which has meant i have been using the portal on other internet providers.

    Since returning home i can no longer use the portal on my home internet as i get a network error but when tethering my phone data it works perfectly

    Any help is appreciated
     
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  2. harryporter

    harryporter Reseller Reseller Active Member

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    Restart your router and wait 5 minutes if that dont helps make a ticket to rapidiptv to unblock your ip
     
  3. Samir Berisa

    Samir Berisa Reseller Reseller

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    I wish was this east in North America. I did this and my IP is not changed. I called my ISP and basically said to me to "f*** off"

    I think I need to lie and tell them the router they provided is not working maybe they can get me a new one so they have to change my public IP.
     
  4. dinger123

    dinger123 New Member

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    Thanks how do i create a ticket?
     
  5. harryporter

    harryporter Reseller Reseller Active Member

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    https://support.rapidiptv.net/hc/en-us/requests/new
     

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