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problems joining

Discussion in 'General Discussions' started by Gareth F, Aug 9, 2016.

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  1. Gareth F

    Gareth F New Member

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    Is this normal? I entered my card details and personal info when i bought this service. Waiting for emails and I get one saying i need picture of bank card with last 4 digits and picture of identification. Sent what wanted and now they want a bank statement.?
     
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  2. CaptainPirate

    CaptainPirate New Member

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    Gareth, I signed up a few hours ago, I sent my card and my driving licence, blanked out everything apart from my name and everything went through okay.
    I am assuming they just want a form of ID to prove your identity.
     
  3. Gareth F

    Gareth F New Member

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    ok thanks just resent fingers crossed
     
  4. CaptainPirate

    CaptainPirate New Member

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    Very impressed with everything thus far I must admit, got my m3u file 30 minutes later. :)
    Fingers crossed for you mate.
     
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  5. Sparks86

    Sparks86 New Member

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    Yeah I had this issue yesterday send a photo of any I'd card with your name on it and the card you used to buy mate.

    Blank out all important numbers just show name and last 4 digits on card and just your name on I'd card. Nothing else. this will be enough for them to activate your account.

    1. Mine is now up and running on smart TV.
     

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