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Question about Sub. and multi platform support

Discussion in 'General Discussions' started by mortenjs, Mar 24, 2016.

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  1. mortenjs

    mortenjs New Member

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    Hi

    I have used a few different IPTV providers the last year, and I have been unhappy with my latest provider for some time,
    and when my sub. to that service had to be renewed. I wanted to try something else.
    I found you guys then last week.

    I tried the 24 trial, really liked the quality overall, and channel switching was really smooth.
    I saw it still needs som brushing up on the interface side, but the core looks superb compared to what I have tried.
    Fast after that I bought the 3 month package. I put in my info and my STB mac adress.

    My setup is:

    PC running VLC and Kodi setup I use 90% of the time.
    TV with Beelink R89 Android box running Kodi and MAG. My Roommate really like the MAG interface. 10% of time.


    When I then wanted to setup the Mag I got the error: STB blocked, call provider to unblock.
    I thought it worked from start but no worries, I make a support ticket with the MAC adress as forum guide sugesst.
    What then happens is that support says to get my STB to work, they have to remake my account to only work with
    STB support and then no Kodi/VLC support.
    To solve my issue the supporter cannceled my sub, and I should get the refund in a few bank days.

    But my question is then:

    Do I really need to make 2 subscriptions, aka 2x35 Euro for each 3 months. If I wan't access on both my STB
    and through normal VLC/Kodi?

    Thinking this could be my new provider, since I like the core, and can live with the userinterface lacking so far.
    Since it looks like its gonna improve.

    /Morten
     
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  2. Samir Berisa

    Samir Berisa Reseller Reseller

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    Answer to your quesiton:

    YES, if you play them at the same time
     
  3. mortenjs

    mortenjs New Member

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    Not even if its behind same IP? like 2 pc's use the same vlc link behind same router?

    But then Mag will work when I'm not using my VLC link? and how to set that up then?
     
  4. Samir Berisa

    Samir Berisa Reseller Reseller

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    I think you still need 2 lines inorder to watch at two places at the same time. Doesnt matter what device/tool you use to watch
    If you watch 1 line into two places your public IP will be blocked.
    Reach out to Admins if you have detailed questions
     
  5. mortenjs

    mortenjs New Member

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    So what you say if I have 2 PC's behind same router, so they have same IP, and I then use the service I will be banned. If its like that, the service should be changed.
     
  6. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    This is to make to forbid re streaming
     
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  7. Samir Berisa

    Samir Berisa Reseller Reseller

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    try this webiste on both PCs you have and you will get the same IP. I am 100% sure
    www.whatsmyip.org
     
  8. mortenjs

    mortenjs New Member

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    Okay, So to be sure, If I buy this service, I can MAX have one pc running with the stream at once, even though they are behind same router/ip?
    aka there is a max connection pr ip, and not just only 1 ip connected to the service?
    So a home with multiple tvs and pc have to buy a sub to each unit if they see tv at the same time?

    Edit: And if yes, max 1 connection on each sub. Can I then get my STB's MAC approved also in in my sub, so my MAG works when I'm not using the VLC/Kodi link on my pc?
     
  9. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    Only 1 device at the same time!! Even if the devices have the same IP and they are behind 1 router! Only 1 device, doesn't matter about IP or anything else.
     
  10. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    it's forbidden to use service as same time Yes, but not with same ip in same home. For example, my father want to watch arabic channels and me too want at same time watch Discovery FR, like "Multipost" called in french.
     
  11. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    Your father + you = 2 people = 2 connections ;)
    This happens because we have to restrict people from giving their account to their friends ,...
     
  12. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Yes 2 connections but i think that it can be authorized to watch many channels with many devices at same time at home at same ip. FAI are mean this "Multiposte" in France
     

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