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Simultaneous Connection at Home ( laptop & TV )

Discussion in 'General Discussions' started by fooali, Sep 10, 2016.

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  1. fooali

    fooali New Member

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    Hi

    I have a question regarding my subscription. Earlier today i was watching on my laptop in my bedroom, however while doing this my mrs decided to watch MTV on the smart TV app. Now i understand that having 2 connections on 1 subscription can potentially get you blocked from the service but in a case like this where no deliberate intention was made to cheat or share the service, will i get the benefit of the doubt?

    I guess my question is will there be any warnings before being kicked off or will it be a straight ban once this happens again and i'm fairly sure it will happen again which is my worry.

    Thank You
     
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  2. Jamietd

    Jamietd Reseller Reseller

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    Hi, i got banned once for this.

    no there are no warnings, it was working one minut then I got ip/username banned.

    Wish they would warn you as when it happened I had no idea what was wrong
     
  3. fooali

    fooali New Member

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    I think the money we are paying there really has to be a warining / strike system where if you're warned and you still get banned then the customer can't complain. its worrying that i can pay almost £100 for the year and get banned without any chances to take better precautions
     
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  4. Jamietd

    Jamietd Reseller Reseller

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    I messaged support and they did put me back on very fast
     
  5. fooali

    fooali New Member

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    I wasn't banned as i disconnected as soon as saw i had 2 connections but i wasted to know what would happen if i didn't. I'm glad they reinstated ur IP after contacting them atleast i know theres some sort of communication.
     
  6. Jamietd

    Jamietd Reseller Reseller

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    yeah to be fair they were very efficient at putting it back on
     
  7. Burak

    Burak New Member

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    So, Can I open two vlc on same Computer(same IP) ?

    Because lot of times 2 games play at the same time on a 2 different channel.
     
  8. Jamietd

    Jamietd Reseller Reseller

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    No its one subscription is one connection unfortunately
     

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