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Slow scrolling speed on MAG254

Discussion in 'Hardware' started by macdennis, Aug 12, 2016.

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  1. macdennis

    macdennis New Member

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    Hi,

    since a week or 2 the scrolling speed in the united kingdom folder has become extremely slow. And with scrolling I mean when you have the complete overview of the channels in the folder and scroll through them, sometimes it takes more then 15 seconds to scroll to page 2.

    Are any other users experiencing this problem?
     
  2. Teuma

    Teuma New Member

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    Yes I'm experiencing the same problem for the spain section

    what's your device ? mag 250? mag 254 ?
     
  3. Jacob

    Jacob New Member

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    I'm facing the same issue buddy. Any way to correct that?
     
  4. Teuma

    Teuma New Member

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    I have no answer of the team.
    I took a video to show us

     
  5. Teuma

    Teuma New Member

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    i think the logo and epg are too big, and they make the mag slow
     
  6. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Try to buy MAG 256.it will be more faster i think
     
  7. Teuma

    Teuma New Member

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    STB emulator is cheaper :tonguewink:
     
  8. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Yes, but about the player, it takes many problems from some channel. For RTS 1 HD CH have no sound in embedded player and with mx player pro it have sound. And scrolling channels is slowly. ( Running on my minix x7)
     
  9. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    I will resize all of our logos, see if that changes the scrolling speed.
     
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  10. macdennis

    macdennis New Member

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    Yes I'm using a MAG254, the issue has only started a couple of weeks back. Before that it worked perfectly.

    @Rapid IPTV
    Thanks for the response, please let me know when you are done with the resizing and I will report back if this solved the problem.
     
  11. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    A couple of weeks back I changed all the logos to high quality ones... :D
     
  12. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    Check the scrolling speed now, I changed Icons to low quality ones.
     
  13. macdennis

    macdennis New Member

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    For me it did not change anything, still just as slow as before.
     
  14. macdennis

    macdennis New Member

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    @Rapid IPTV are you sure that you changed the icons to low quality? Because it looks to me that they're still in high quality.
     
  15. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    Yes I'm sure, maybe high quality icons are cached in your device.
     
  16. macdennis

    macdennis New Member

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    I did a full factory restore on my device. But when I open a channel the icon is still way to big.

    See the image below.

    http://m.imgur.com/8FJl7kz

    [​IMG]
     
    Last edited: Aug 14, 2016
  17. Rapid IPTV

    Rapid IPTV Administrator Staff Member Administrator

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    I just checked Discovery Turbo GB icon in our server, the size is 4.87kb and dimensions are: 270x180
     
  18. Cuvillier

    Cuvillier Reseller Reseller Active Member

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    Try on mag 256 to see
     
  19. Teuma

    Teuma New Member

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    for me it's better on spanish channels
    the scrolling channel is faster

    thanks
     
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  20. Dean Williams

    Dean Williams New Member

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    Its not. My 256 is terribly slow.

    I tried anopther provider and its lightning fast!
     

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