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Streaming Problems on some Devices. 24/7 Freezing

Discussion in 'General Discussions' started by Beny, Mar 14, 2016.

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  1. Beny

    Beny Reseller Reseller

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    Hi Guys

    On 90% of my Customers Rapid works fine. But at some customers i have many freezing Problems.
    I have try a lot, with DNS / VPN and many other things. The Internetspeed is enough most of them have +50Mbits.

    But it want to work. after 3 mins i have freez. It is on Different Devices like Smart TV or Enigma 2.

    Anyone other have this Problems? if not, how you fix it?

    Kind Regards.
     
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  2. harryporter

    harryporter Reseller Reseller Active Member

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    Disable multicast in your router settings and intrusion detection.
     
  3. Beny

    Beny Reseller Reseller

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    I have turnet multicast off but it wasnt better.
    On some routers i cant disable it, and intrusion the same.
     
  4. harryporter

    harryporter Reseller Reseller Active Member

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    Then try to enter with telnet into that type of router to disable multicast and intrusion detection eventualy you can try to disable firawall also. Otherwise do the port forwading to the fixed ip of the box to port 8080.
     
    Beny and Samir Berisa like this.
  5. Samir Berisa

    Samir Berisa Reseller Reseller

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    I have this problem too, I guess I can follow what harrypoter says.
    Thanks
     
  6. Beny

    Beny Reseller Reseller

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    thx for your help, but how i can connect to the router with telnet? and there i can set off all setings?
    Because on the Routermenu i cant find the intrusion detection option.

    Now im Trying with Multicast off, and DNS 8.8.8.8, i hope it will work.
     

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